Privacy Policy

Privacy Policy

R.E.D. Claims & Restoration, LLC
Effective Date: July 15, 2025

1. Introduction

R.E.D. Claims & Restoration, LLC (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of users (“you” or “your”) who visit or interact with our website: 

[www.red-claimsrestoration.com] (“Website”)

By using this Website, you consent to the collection and use of information as described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide through contact forms, quote requests, or other submissions, including:

• Name
• Email address
• Phone number
• Address
• Insurance policy details (if submitted)
• Other identifying information relevant to your inquiry

b. Non-Personal Information

Automatically collected data through your interaction with our Website, including:

• IP address
• Browser type
• Device type
• Pages visited
• Date/time of visit
• Referring site

3. How We Use Your Information

We use collected information for purposes including, but not limited to:

• Responding to inquiries and service requests
• Providing estimates or consultations
• Coordinating with third parties such as insurance adjusters or restoration vendors
• Improving our Website and services
• Internal recordkeeping
• Marketing communications (with consent)

We do not sell your personal information to third parties.

4. Disclosure of Information

We may disclose your information to third parties in the following circumstances:

• To contractors, subcontractors, or service providers assisting with your project
• To insurance professionals (e.g., licensed adjusters or consultants) at your direction or request
• When required by law or legal process
• To protect our legal rights, property, or safety

5. Third-Party Services and Links

Our Website may contain links to third-party websites or use embedded services (e.g., Google Maps, form processors). These third parties may collect data independently. We are not responsible for the content, security, or privacy practices of third-party sites.

6. Data Security

We take commercially reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, no data transmission over the internet is fully secure, and we cannot guarantee the security of information provided electronically.

7. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to:

• Improve user experience
• Analyze web traffic
• Remember your preferences

You can adjust your browser settings to disable cookies, but this may limit Website functionality.

8. Children’s Privacy

This Website is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13. If we become aware that such data has been collected, we will delete it promptly.

9. Your Rights and Choices

You may request access to, correction of, or deletion of your personal information by contacting us at the information below. You may also opt out of receiving marketing communications by following the unsubscribe instructions in our emails.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Your continued use of the Website after changes are made constitutes your acceptance of those changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact:

R.E.D. Claims & Restoration, LLC

By email: joseph@red-claimsrestoration.com 

By phone number: +1.2102889138